Effective Date: August 2, 2025
Last Updated: August 2, 2025
At OneQuest, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your information when you visit our website (https://wp.onequest.in) and our web app (https://app.wp.onequest.in).
1. Who We Are
Website: https://wp.onequest.in
Contact Email: care@wp.onequest.in
2. What Personal Data We Collect
We may collect the following types of data:
- Account information: Name, email, password (hashed), profile photo
- Contact data: Email address, phone number (if provided)
- Billing data: Payment details collected securely via Stripe
- Usage data: Pages visited, IP address, device and browser info, interactions
- Cookies and tracking data: See section 6
3. How We Collect Data
We collect data when you:
- Sign up or log into an account
- Subscribe to a plan or make a payment
- Fill out contact or support forms
- Interact with our website or dashboard
- Use third-party login (e.g., Google sign-in)
4. How We Use Your Data
We use your data to:
- Create and manage your account
- Provide and improve our services
- Respond to support requests
- Analyze usage to improve performance and UX
- Comply with legal obligations
5. Third-Party Services
We may share your data with trusted third-party services we use to operate our platform:
Service: Stripe
Purpose: Payment processing
Privacy Policy: https://stripe.com/privacy
Service: Google Analytics
Purpose: Website analytics
Privacy Policy: https://policies.google.com/privacy
Service: Firebase
Purpose: Authentication, hosting
Privacy Policy: https://firebase.google.com/support/privacy
Service: Cloudflare
Purpose: Performance and security
Privacy Policy: https://www.cloudflare.com/privacypolicy/
6. Cookies & Tracking Technologies
We use cookies to:
- Maintain user sessions
- Store user preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings. Some features may not function properly without cookies.
7. Embedded Content
Pages may include embedded content (e.g., YouTube videos, social media widgets). Embedded content behaves as if you visited the third-party site directly and may collect data.
8. How Long We Keep Your Data
- User accounts: Retained until deleted by the user
- Billing records: Retained as required by law (usually 5–7 years)
- Analytics: Retained in anonymized or aggregated form
9. Your Rights (GDPR / CCPA)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict data processing
- Request data export (portability)
To make a request, contact us at care@wp.onequest.in
10. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
11. Children’s Privacy
Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us.
12. International Transfers
Your data may be stored or processed outside your country, including in the United States or EU. We ensure adequate safeguards through data processing agreements and standard contractual clauses.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the app. The latest version will always be available at https://wp.onequest.in/privacy-policy.
14. Contact Us
For questions or concerns about your privacy:
OneQuest Privacy Team
📧 care@wp.onequest.in